Information Privacy Statement
We are committed to respecting and protecting the privacy rights of all clients, customers, business partners and associates of this organisation in terms of the provisions of the Protection of Personal Information Act of 2013 ('POPIA’ or ‘the Act’).
The purpose of this privacy statement is to give an outline of our policy in respect of the processing of your personal information as a ‘data subject’ in terms of the Act. In this statement we inform you why we require personal information about you, how we will collect that information, for what purposes we will store or use the information and how we will protect your personal information. It also informs you about your rights.
This statement is issued on behalf of this organisation and, where applicable, its associates, whose names and addresses are as follows:
What personal information do we collect about you and how do we collect it?
- If you register online on our website or sign up to receive our newsletters;
- If you communicate with us telephonically, via email or via other electronic platforms;
- If you provide us with your personal information on paper or in other non-electronic form;
- From other sources, provided that it is collected in a lawful manner and for lawful purposes as envisaged by the Act;
- In the course of providing consultation services such as, but not limited to, disciplinary hearings, incapacity hearings, medical incapacity hearings, retrenchments, mediation and negotiation.
The information that we collect includes information envisaged by the definition of ‘personal information’ in the Act, but we try to limit the amount of information we collect so that it is relevant and adequate for the purposes for which it is collected.
We do not collect ‘special personal information’ as defined in the Act in the normal course of our business, but may do so where authorisation has been obtained, or if it is required or permitted by law.
Why do we need this information?
How do we ensure that your information remains secure?
Data in other locations
For how long is the information retained?
Your rights and obligations under the POPIA
We have appointed and registered an Information Officer with the Information Regulator to ensure that the provisions of the Act are complied with and to facilitate communication with subscribers, clients, business partners, associates and the Information Regulator.
You have the right to object to the processing of your personal information in certain circumstances (Section 11(3) of the Act). You also have the right to access personal information we hold about you and to request for it to be corrected, or to be destroyed or deleted in certain circumstances (Section 24 of the Act). You may address your requests to the Information Officer via the e-mail address mentioned below.